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Planner Response-Time Tolerance Dataset 2026

Anonymised aggregated benchmark covering planner-side patience thresholds, chase behaviour, and "non-responsive" tolerance windows across European MICE buyers. Two artifacts: the CSV (74 rows, 11 columns) and the methodology PDF.

CSV preview (first 12 rows of 74)

Full dataset emailed after submission. Columns documented in the methodology PDF.

planner_id,planner_type,country,rfp_size_band,tolerance_hours,first_chase_hours,total_chases,drop_threshold_hours,prefers_partial_response,country_culture_cluster,source_weight P001,corporate_inhouse,DE,medium,32,18,1,42,yes,germanic,public+interview P002,corporate_inhouse,DE,small,28,16,1,36,yes,germanic,public+interview P003,agency_event,UK,medium,54,36,2,84,yes,uk_french,public P004,dmc,PT,large,72,48,2,108,no,iberian,interview P005,corporate_procurement,ES,medium,48,30,1,66,yes,iberian,public+interview P006,agency_event,FR,large,60,42,2,90,yes,uk_french,public P007,corporate_inhouse,NL,small,30,16,1,38,yes,germanic,interview P008,independent_planner,IT,medium,58,40,2,84,no,iberian,public P009,corporate_inhouse,UK,medium,36,24,1,48,yes,uk_french,public+interview P010,dmc,IT,xlarge,78,48,3,120,no,iberian,interview P011,agency_event,DE,medium,42,28,1,60,yes,germanic,public P012,corporate_inhouse,SE,small,30,18,1,36,yes,nordic,interview

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What is in the methodology PDF

  • Source-by-source weighting (MPI Outlook, Cvent, AMEX GBT, customer interviews)
  • Definition of "non-responsive" and edge cases
  • Country culture clustering rationale
  • Limitations: email-weighting bias, sample concentration, year-over-year drift
  • Refresh plan for 2027 (primary survey, n ≥ 120 target)
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