Easy RFP
Hotel Response Time Benchmark — Q1 2026
Median business hours to first reply, by city tier · n=2,400
Tier-1 capitals
Tier-2 cities
Leisure / resort
DACH region
18 h
26 h
34 h
52 h
0h
16h
32h
48h
Business hours only (Mon–Fri, 09:00–18:00 local). Lower is better.