Block 85–90% of your expected room nights rather than 100%. Build in room to exceed (hotels prefer this). Never block more than 110% of expected need — you'll pay attrition on any rooms you can't fill. For events where attendance is uncertain, negotiate a two-phase block: an initial firm block (70% of expected) with an option period to add the remaining 30% up to 60 days before the event.
Hotels quote group rates as a discount off BAR (Best Available Rate). A fair group discount is 15–25% off projected BAR for the event dates. For blocks over 50 rooms, request complimentary upgrades for VIP delegates (1 comp per 40 paid rooms is a common starting position). Negotiate a rate guarantee clause: if BAR drops below your contracted rate, the lower rate applies automatically.
The cut-off date is when the hotel releases unused rooms back to open inventory. Standard is 30 days before the event — negotiate to 21 days. Request a pick-up report every 2 weeks from 90 days out, so you can encourage delegates to book before the block sells out. Add a clause: if the block reaches 95% pick-up before the cut-off, the hotel will offer additional rooms at the same contracted rate.
If you trigger attrition, negotiate before paying: (1) Check if total event revenue (DDR + F&B + rooms) meets or exceeds the hotel's revenue expectation — many hotels waive attrition if total spend is as projected. (2) Offer to rebook a future event in lieu of the penalty. (3) Request the shortfall be measured at the net room rate rather than the gross rack rate.
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